Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top came as in the photo. Made very high quality. Satisfied with the order. Recommend.
Top came quickly, 2 weeks. Quality is good. For sports I recommend, excellent. For every day instead of underwear, not very, compresses.
Amazing top! Quality for such a price is fine. Top tight, will make from any figure and chest beauty)
Top chic))), the chest holds perfectly. On the volume of 86 ordered M, sat perfectly
I order the second top, excellent quality, fast shipment, took M to my S, a little bit small, but not critical
Very beautiful top, I recommend! On the size 75 V ordered S, quite tightly, the shape holds well. The lines are even, everything is beautiful. You can wear a shirt in the summer or just instead of linen) In Ukraine, the parcel came in two weeks
I love this top. I bought a second from this store. Quality is excellent. OG 87. 34C. Top size m. Take it will not regret it. It is very tight, I get the lining. Pulls, supports. Delivery is very fast. Thank you!!!
This is the best top of all that I ordered. Unrealistically cool, soft and comfortable.
Awesome bra. Very comfy. I ordered L which is perfect for 36C (80C)
Surprisingly fast delivery and super quality goods! I'll order other flowers.
Super, looks great. Sewn neatly, the straps are adjustable, inserts with a small pushap. I recommend (loses also this store)
The top is just a blade of everything. At OG 86 took S, sat down well, but I want a little more size. I'll order more. Ordered 11.11 took 22.11. The store also put a rubber band and a suspension.
Super, it's the third
Lovely bodice, holds well, the lamochki are adjustable, sat well, came very quickly (for one and a half weeks or 2 weeks like). The store as a gift put a rubber band for hair and pendant, very cute: Z
The quality is super, already the second bra bought from this store. Ordered on November 5 and received on November 18. The seller put the hair elastic band gift and neck decoration is a nice surprise)) I recommend the seller and the goods!
Top of fine quality, the fabric is dense, the seams are all even, stretches, on the parameters 80/60 size s sat well, A year ago I already ordered in black and it's still as new. The store put an elastic band and a suspension as a gift. Delivery took a week, everything was tracked.
Top cool, dense, rather for everyday wear than for the hall, 70b took Xs sat well
Top as in the photo, made very neatly. I took norms from the village. At 70 V
Quality Chic! came for a week in Volgograd. I recommend girls with a small breast size-it will look more beautiful
Such amazing quality! It’s exactly like the picture!! I’ll be ordering in all the other colours too. I’m in love
Excellent top, fast delivery to Kazakhstan, all as in the description.
Great top! I came to Moscow for a week. My параметры-97-79-100, height 168 cm. I ordered M-perfectly approached. The fabric is very pleasant. And the topic itself looks very stylish! I advise everyone!
Very good quality
OG 89 OPG 75. Size M. This is super duper top. I wear it almost every day for a month. And for training and for a sweatshirt instead of a bra and with a cardigan and jacket, with everything looks stylish and convenient. There are also no questions about the quality.
It was necessary to take L instead of m, so that it was more free (at 80 V). But the quality is super!