Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have a Spanish 95B and I asked for an XL. It came very well packed. He had some threads to cut, as they hung, but nothing serious. Size fits very well and at the moment it is very comfortable. I hope it stays that way. I recommend it.
Correct size, fabric easy to wash and it dries very quickly. The stand is perfect for running and for stepping. Great product
Excellent sports bra. I order the second one, it holds Super!
Super!
The wall lamp is good. The chest holds decently, although the fastener behind is deprived of any functionality. Inserts under the breast for soft fit and sweat absorption. Good strong zipper. But a lot of threads and inneatly processed seams. In general, for this price-normal! Take it. Seller recommend. The parcel came neatly packed in two weeks in Omsk.
Exactly as described, my wife. Size M was perfect for it using bra 42.
The size approached for the chest 85 in-C
Very cool top, well holds the chest, the lock is not single, the straps are adjustable.
Cool material. Slap-up product
The goods are satisfied with the OPG 88, OG 100 took XXL, came up, the straps are adjustable on Velcro, chest holds)
She took a similar year ago for her daughter. In life he wears 42, bought herself initially L, but in my 46 was very small. Last year. Size L this time was wide in the armholes and clearly 44, at 46 all the same small. Further on the material. Last time was HB, straight excellent, now more synthetics, not so tight. The castle opened at the first dressing itself, there is no lock, can of course chest 3rd size is too big)))). Behind the holders of the straps used to be tight rings, now long figs that are not very beautiful to ride. Outcome: If you compare the quality with last year, it became much worse, but... He perfectly holds the chest when studying in sports, the cut itself is good. It looks not cheap, it performs functions, so a firm 4ka.
Excellent top, pleasant to the body, the lock does not press anywhere, sewn neatly. It's been two weeks.
Goods arrived very quickly
I love the bra and it’s my size, I ordered on the 11/11 and it came on 27/11 shipping was fast and I didn’t need to communicate with the store
Good bra for the price. Looks good. The only downside is a scratch that regulates the length of the straps. To see if it holds in time. At worst I will make a stitch
As described, it looks tough. Good purchase and super fast shipping, arrived in 6 days to Spain, thanks! Highly recommended