Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
looove these the feel and fit I could go small but medium is great too for me right now
Waited forever for these but totally worth it. I’m 5’3” and 115lbs and I got XS and it fits perfect!
Best leggings, always purchase from nepoagym. Unfortunately the price has been going up recently. I size down in rhythms and love this green- although shows pilling more easily than the darker colours
perfect as always
all good, same as a picture
Super fast shipping. The quality of the leggings seems to be really good at first sight. The material is very stretchy, it perfectly fits and makes my butt pretty nice=) . As promised, you can't make out the camel toe=) Unfortunately, the color is not as vibrant as in the photo, it's a bit darker. For tall women like me (172cm) the pants look more like 3/4 pants than long pants. Overall I am happy with the order =)
Very good leggings. Fast shipping. Thank you store.
Amazing ! Can’t stop wearing them! The only thing they a bit lower waist than it looks in the pictures but seriously so comfy. I hope they stay the same after several washes, can’t tell now.
Just perfect!!
best pair of gym leggings I ever had
Very good quality! Size in size!
very fast delivery! i'm very happy with the legging. I will order again from this supplier
Soft and firm. Nice quality. As shown in the pictures
Great quality, super fast shipment from the USA. Super comfortable and provides great shape. Compatible with high end yoga brands
Amazing!! super soft, comfy, very flattering, , delivery from Poland to Czech republic took just one week. I didn’t train in them yet but so far seems they are squatproof
Great item. Comparable to lululemon lemon. I like this material more. Accurate sizing
colours pictured are storm purple and Stone Grey.
Super leggings!!!! On the volume of the hips 98 cm, with the growth of 170 perfectly fit the size m. Color matches. Order came to Ukraine from China in 13 days. Super!!!
Amazing leggings! I bought these for my mom and she loves them!
Bought these same leggings two times already and very impressed as always!
Amazing!! Love these and highly recommend - they’re so soft and fit really well! I’m 165cm and 65kg and got the Small - perfect fit.
Hello, I am very satisfied. I am 162 cm tall, size of hips: 96 cm and my waist:78 cm.. They are a very good quality, not transparent when doing squats. Good choice.
I love these! Super comfy:) will see how they hold up over time
These leggings are fabulous! I received the leggings in the post, tried them & have left them on... the colour is slightly lighter than I was expecting but I'm not disappointed. I'll definitely buy more
´perfect