Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, fast delivery. Size S approached 40-42 size. On the growth of 163 leggings are long, but you can bend. There are no sticking threads, the seams are neat.
The suit is excellent, the size of M at 90-69-99 sat perfectly. The only thing, on the growth of 175, the slot on the sleeve is not relevant-too stretched if you put it on your finger. In the rest everything is fine: fast delivery, quality fabric and nice price) Thanks!
The costume is just gorgeous! Took in size s on my parameters waist 69 cm, chest 84 cm, hips 91 cm sat perfectly! But I think on large parameters size S will sit well! Shipping fast.
Super suit. On the size 40-42 height 158 cm weight 47 kg ordered s. Thank you store. Delivery in 2 weeks.
Everything is super! Very satisfied!!!!))) thanks)
Everything came up! I took S size. Height 162, weight 52, volume of hips 95, waist 65
Amazing, I love it, not transparent. Size L for 1,73cm, 70kg and 95c chest
The quality is excellent, it came to Vladimir in 2 weeks. On height 178 cm, weight 75 kg L is even too big, very loose, but the figure sits perfectly. I will order a second other color with a size of M.
So amazing! Thank you!!!
The suit is very good quality, the size range is indicated correctly, I advise.
I sat perfectly, the store sent the goods promptly. Delivery took a week and a couple of days to St. Petersburg
Fire
Good quality
Sits perfectly, quite ellastic, but on the inside there are a lot of threads that interfere with putting on. I thought to cut them, but suddenly it will start ..
Very good quality, recommended.
Fits perfectly, ( my european size is 36) arrived really fast. 100% recommended
The costume is very cool, I did not try it during training, but if everything will be well order more)
The suit is very good quality, pleasant to the body. The dimensional grid corresponds. I advise if anyone doubts. The Magnitogorsk reached 18 days.
Nice suit. Soft, elastic, stretches well. On the growth of 168 and 60 kg took the size of L, but it was possible to safely take M, to draw more problem areas. In general, I am happy. Delivery is very fast 11 ordered, and 15 already took.
Suit came up) My size is 106-94-110
Very nice material, definitely what I wanted. On the height of 175 cm and the parameters 91 х65х95 ordered M size, sits a little freely, it was possible to take with. But not critical. I did not like that the pants with squats shine through. I will use for cardio
The costume is chic, I liked it very much! Quality is perfect! Came pretty fast, 2 weeks after the order, yes, and with other things that also ordered with Ali and Plus was a gift (headband). At its measurements og-82, ot-65, ob-85, took the size S and everything came up). For the exact size selection, thanks to the description and commentators). There is one small detail-this holes in the arms, they are a little tight, but the suit only received, therefore, I think when I wear it). Nothing shines through. Not still fineness checked, which is in the description, but reading the comments, make sure that everything is fine!) In general, the suit is very satisfied!)
Thank you very much store! Just huge! He fixed the address, two days later. The costume came in two weeks in Kalmykia. Quality is excellent)
The suit is cool. But I wear only leggings for training, the sleeves of the sleeve are short and uncomfortable. On the growth of 175 leggings to the bone. Delivered quickly.
Very well sat down