Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very high quality sports top. In color I picked up under sports pants DeMix. Look like a set. On height 173 and Weight 62 size s was a little too small-presses and leaves traces.
The size M corresponds to a 90C to be well maintained
Order came in three weeks. Product as described. I recommend the store!
Sits securely
I ordered on August 12th, and it arrived in Melbourne, Australia today on September 16th. Not bad considering we're in the middle of a pandemic, but you definitely need to be patient with these orders. Super comfy, thicker material than the vitals, but if you're got a larger chest, this is a medium support at best. Will definitely be wearing it for more yoga/walks/hiking adventures.
True to size, it is very comfortable and I love the color. It's not high impact but if you don't have a lot of bust like me it works super well.
True to size, very comfortable and looks a lot like GS
Fast delivery. Fits well. Thank you.
Fits perfectly and matches the pants.
Great colour and nice fit. Pretty fast shipping too
exactly as described, thank you!
for a reference: -- chest ~89-91cm. -- under chest ~80-81cm. a very nice sports bra. got it in size M, and it's just a tiny bit tight on my lats (even though I have no back muscles lol) but i hope it'll stretch a little bit. next time they're on sale i might try size L in a different colour - we'll see.
This is my second time buying another color, super impressed with the quality and service.
Заказывала комплект топ М +майка М +длинные рукава М +штаны L. Мой рост 175, вес 63, 90-70-100. Заказ получила через 12 дней, доставка видимо авиа. Очень качественно всё. Длиннорукавый топик конечно мне короткий в рукавах, отверстие под палец - на запястье. Штаны сели лучше всего. Очень хорошая компрессия! Спасибо продавцу!!
Bought this sports bra top to match the Chalk pink bottoms and they were noticeably different in color. Just won’t be wearing them together as planned. Not a huge deal but I was kind of bummed. Item did fit great though
great
Fit well I'm a 34DD and I got a medium, love the colour and matches the leggings I got!
Fits well, offers medium support and looks cute. Create for the price
Ordered 7.07, received 27.07, delivery to Yekaterinburg. Chic bust, engaged in it is very convenient, nothing falls out, does not press, very light and comfortable. Everything is exactly like in the picture. The size was selected according to the attached table from the store, I ordered M, although I usually wear s. I did not lose it, I sat very well, so choose the size according to the table. In the bust itself there is also a lining, so that nothing "does not stick", they do not give any additional volume and do not press the chest. I recommend the goods, the delivery is fast and the money is small
Product is great however it took 2 and a half months for it to get here.
Runs small
The bra is perfect! Very pretty, very comfortable and size correctly.
Love this sports bra
nice quality!
The subtle grey ombre is cute and great for working out. Only complaint is a minor one, that there's some fraying on the inside where you can remove the padding. The fraying isn't visible from the outside so no big deal. Otherwise it's perfect. Item shipped from U.S. arrived in 4 business days.