Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is my 2nd order because I'm in love with this. Waiting for other colours to restock before I buy them again. Order came later than usual, but store was very nice to reply and update due to the holidays in China. Love this pair so much!!
I ordered on August 12th, and it arrived in Melbourne, Australia today on September 16th. Not bad considering we're in the middle of a pandemic, but you definitely need to be patient with these orders. This is my new favourite pair of leggings, I'm in love! A lot more compressive than the vitals, and thicker material (and waist band) than the energy/vital seamless pairs. Very flattering, love the fit, and true to size.
Good quality and nice colours.
I asked for a bigger size because there was no S, I really don't recommend doing it because you lose compression in your abdomen, but it still looks nice. It's not sentadilla proof. I give you 7/10.
Am usually L in sports tights/leggings. Chose L in these and they fit! They look very good on. Haven’t worked out with them yet tho. SQUAT PROOF on me! Lovely
Will purchase again.
Looks great! Recommend it.
SO SATISFIED WITH THE QUALITY!! ALR ORDERING 2 MORE. Delivery took awhile but expected from Ali Express. Not complaining cause worth the wait.
Look good. no smell. On the OB 100 sat well. on more also fit. it's good to stretch.
High quality.
They are great and love the color!
They hold very well, the fabric is good though a little rough, rather winter. I'm wearing a 40 Spanish and I bought the m and it suits me well.
Amazing! Better than gymshark. I truly recommend. Very fast delivery.
My measurements: hips are 40 inches and waist is 27 inches. The leggings are good, really cute, love the quality. The fabric is a little too hot for my liking, but theres no camel toe and it is squat proof. I have two issues though: the waist is not tight enough or compressive enough. So these leggings don't snatch your waist sadly. But I'm happy that my butt is not compressed in it though. So I would suggest to size up since that's what I did. Also there is a dark crotch seam under the crotch which looks very questionable when I pull up the pants to fit the booty contour in the right spot. The other issue I have is that the booty contour (which is the main reason why I got it) is super low and doesn't hit the under booty at all. I had to work hard to bring it up the perfect spot I want, so this means I had to pull it up super high. I'm still keeping these leggings, and I would definitely buy more of these in the future if they tighten up their waist band a bit.
All good would buy again
Size L fits well for Dutch pants size 40/42. Maybe would 44 also called can, he is pretty long and sits high above the navel. Rolls out of.
Pants are great! Hugs tight but makes butt look flatter
Good quality. I will buy another one
Always so great, bravo! The size S is correct for my 1,72m and 60kg and be well maintained. Just a little short in length. As I'm big I would like that there are two leggings length as at Gymshark, thank you
Wooow amazing leggins. Squat proof 100%. High compression. I have 69/96 and take S and are ideal. When someone doesnt want high compression can take M and still be good
Whaaat an amazing fit. Such good quality too. Feels very strong and has a good elastic band. Absolutely no camel toe seems possible too. Perfect
ordered on the 08/28 , arrived on the 09/05 ! I love those leggings !
Great store and leggings, recommend
Très belle qualité et envoi rapide! Il taille correctement
Amazing leggings, the quality is nothing short of Gymshark or any other large brand. Fit perfectly, the colors are so beautiful and flattering.