Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@myfitgurus.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@myfitgurus.com
US Dollar ($)
Excellent, only on the chest 92 great, oversize
Good. Moderately free. Ordered M. On O.G. 92. qualitatively sewn. I will order more from this store.
Good
Ok.
On height 160, size 42-44, T-shirt S fit the size well
Hello! The store sent the order very quickly. Track tracked. Quality is good. But there is one but, I ordered the size L, and came m. T-shirt straight back to back. A little too small. It's frustrating.
thank you all good..
Very quickly came
The quality is very good size did not fit very large, it is male.
T-shirt went for a long time, very waited and it was too big ((
L ideally approached the og102, but to the bottom, where the fifth point in the guise ob106, but not critical. Thank you.
I really appreciate customer service, thanks for answering all my questions! Item arrived as I was promised! Thanks so much!
Long, with the size did not guess, great!!!
I wear M, ordered Xs, T-shirt bolshevat, but will go, tolerable, but there is no less size. Bigger and much.
Gorgeous T-shirts
T-shirt is good. Beautiful color as picture. I ordered the size XXL at my 46-48 size, the size of the chest 4. a bit too big and very long, but I like it. The quality is pleasant to the body.
very satisfied with the purchase! excellent goods!
I order a second time. T-shirts are super, quality, well, for classes in the hall is excellent, and straight if you run in it does not fit, because it is synthetic, does not breathe much, but I like it if you wear a cotton sweatshirt. My size is 46 Russian, I ordered S-ku, but it still sits freely, and is long, even for a height of 174, as in the photo of the store.
Good item and fast shipping. Thank you so much!
T shirt good and suitable for fitness. Thanks to the store!
Utterly happy with purchase. Thanks to the store!
as described. Nothing is missing.
of good quality for such money
Mike is just super! Thin straight weightless, but the fabric is good! The photo does not transmit it. Take-do not think. On me size m height 162 cm 60 kg. The color is beautiful, the seams are even.
Truly amazing quality of !