Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ooooooo good leggings! Quality na-ur! To be honest, I did not expect. Shipping is super fast! Very satisfied! Thank you so much! Now I'll order more!
Cute pattern. I'm typically a small and ordered a small. They tight around my legs but slid down my waist, but not too bad.
Awesome lululemon dupes!!! I LOVE SHINBENE ❤❤❤
I ordered size M (67kg) and I would size down next time. But the product is amazing,
Don’t fit good they are big at my waste and short
Buena calidad, color el mismo es igual a lo que describen, amable proveedor, rápido envío, costuras bien, tela suave
A mi Esposa le Encantó éste Regalo. El Leggings es como lo Describe el Vendedor, es Posible qué les siga Comprando ya que a mi Esposa la Vi Contenta. Les Doy 5 ESTRELLAS.
Just received these leggings and they are super soft and look just like the picture! I got a size 6 which is what I usually wear however these seem a little loose in the waist but they fit perfect elsewhere. Overall I would say you may want to size down if you have a smaller waist. It took a month for these leggings to arrive but definitely worth the wait!
I like the pattern and color. I got my usual size 4 and I feel like they're a bit snug on my legs but the waist it comfortable with some extra room. If I sized up the waist would have probably been too loose. I'm not too sure how I feel about the material, it's very soft but also feels thin. I hope I can wear these on long runs, if not they will still make nice gym/lounge pants! Also, shipping to Canada was faster than expected!
Beautiful print, beautiful fabric. Squat proof. I am 5’7”, 135lbs, and ordered a size 6. I may try an 8 next time as these are not made for tall people and extra length would be nice.
not reallllly naked feel but nice tights
Excellent quality! Can’t wait to wear to the gym! Love the fit and the silky buttery feel! Took 2 months to get to me but that wasn’t surprising with the virus! Can’t wait to see how they hold up!
You will love these leggings! I have made many purchases from this store and by far SHINBENE is the best so far. The quality of the leggings is amazing. They fit true to size, so you don't need to worry about sizing up. I am love with these leggings.
These are so comfortable and soft! the color is great in person. it fits true to size. great item to purchase!
Exactly as pictured. Love the quality and fit. Want to buy more if shipping didn’t takes months to come.
a bit small but I love them
AMAZING! I’d get a size up on the Camo!
They are very nice, but run very small. Order one to two sizes up.
Amazing quality once again! I love these. True to size. These are my second pair (I have also camo). These are full lenght on me.
Very comfy!! Feels high quality. Has some compression
Love this. Feel so soft. I’m 5”3 and 110lb XS fits me perfect.
Really pretty and fit very well!
The shipment was long, but the delivery is super fast, I'm madly glad, I ordered black, they were shorter, but Blue and Orange in length is perfect! I want to order the remaining colors, I ordered size 2 (smallest), they look like a child, but they stretch perfectly, hips 97, waist 69, girth of the leg 57, calves 35, fit as much on large parameters, sit like a second skin, the photo shows the difference of lengths in different colors, Always have this store delivery super fast, even during coronavirus! I recommend, Super!!