Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery to Dubai 2 weeks only. Good quality, recommended. For my parameters 86-60-96 bra is perfectly fit.
Very comfortable top recommend
Cramped in the armpits and in the chest, I have 80A, height 175
Beautiful and size patted
Quality is super, definitely recommend!
M size fits well for my B cup ladies haha
Fits well
Puikus
It is perfect!!!! Keeps good!
Beautiful bra falls to size
Very nice product. The fabric is strong, it's not transparent. The details are nicely done. Seriously considering buying in other colors! Thank you!
Cool top, very elastic, not transparent, but in the cups, the foam rubber is not fixed and when you put on-it moves a little, and it is necessary to correct, I think it will not be very convenient when doing sports. Size s approached the OG 89 cm, 80b. It came to Stavropol territory in 27 days
Super!!!!! Perfect fit and mega Comfortable!!!!
Fast implementation, to Polish pack has come in 13dni. Size S perfect compatible with my. Well holding bust.
Fits perfect! Very happy :)
Delivery lasted for a long time. I have cup 75D and A L fits snugly, M is too small.
The top quality is good. Dense material, moderately stretches. Liners are removed. On my parameters (og-82, opg-68) is slightly large, which is noticeable in the front cutout area, but in the pincise sits norms (does not hang, but does not particularly tighten), the chest is not tight, but he does.
It's exactly the same colors as on the store's page, size very well. I am happy with my purchase and thank the seller because I was wrong in the sizes and asked him to send me the appropriate sizes and he accepted right away and I am grateful to him.
Very good, elastic and fits perfect to the body, plus the sizes are very accurate, I love it!
Good quality.
I love super comfortable elastic and perfect for sport
Love it!
M is perfekt.. do not need smaller or bigger one.. quality is good
It came quickly, soft, look good, inside the cup are pulled out
Very fast shipping and delivery...the goods are very nice and just like original