Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Description corresponds. I ordered a pink, very bright, upper mesh without defects. For classes convenient, up does not rise.
As in the picture
The quality is good, very Ivy the chest .. Does not hold well, everything is shaking. Decide for yourself. I wouldn't throw any more money.
As in the photo. Went 3 weeks.
Super pretty looks pretty good though it should come by size as being one size fits a little loose. But it looks super nice
Pretty fast shipping. On my size (M) sat well. It looks beautiful, the chest supports; there are breast pads that you can get! Of the minuses: it's uncomfortable to shoot, grab these "holes" and think as if not to break. And on one side the harness is assembled with a fold. As if it does not make a little symmetrically! But in principle, the order is enough!
Good top, at 46 small
Wonderful bra sports! Buy more other colors, need only be careful lest Noah enlist fingernail. Highly recommended;)
In appearance identical to advertising, I respect the colors ordered, I recommend to this supplier, super fast delivery to Mexico, 8 stars if possible.
This is my favorite top for training)) I'm buying a third))) cups are taken out, through the mesh breathes) I recommend)
A good top, for such a price the quality is decent. The cups are a little crooked, but you can take them out and live quietly. The seams on the product are neat, satisfied, the fabric stretches well, on the Russian size 42-44-46 will be excellent. Mega-fast delivery, I recommend! )))
Spending 85C and size suits me perfect, good quality, very cool, looks great, recommend store
LOVE IT!
Good top, I recommend the goods and the store!
Like the picture. Looks good
A good topic, on the quality of complaints, no stains, no marriage in the seams. The cup is double, you can get it. I went to ог98-опг 80. It stretches well, it will fit the parameters less or slightly more than mine. Delivery to Moscow 2,5 weeks.
It came for a little more than a month, perfectly just super, but little