Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bought a brand new from this shop. Awesome!
better than i expected. awesome!
Happy with the purchase. Thanks to the seller, it's a true bargain!
For my budget is the perfect solution
The arrived faster than the expected and well packed. Overall quality is good. I'm satisfied with my purchase and store work.
the seller probably asks the lowest price for ever. that's something! thanks for the service
super nice item! my roommate is delighted with my new
very beautiful. great quality for such price.
this is a really inexpensive if you compare it to other offers. thanks to the store owner!
Best webstore ever! happy with my purchase
Thank you soo much!! Quality really good! I'll give this store 5 stars.
you won't be disappointed. it's really a good one
I did my best - savings for didn't go in vain. Quite happy with the purchase
23 days to NN. Without tightening, XL for 50 size in obtyag, I thought it would be freer. Not very pleasant synthetics, magnetic hair. Not very satisfied with the quality of the fabric, I thought it would be denser. I think that for this cost is expensive.
good
Excellent T-shirts! I wear 44-46. Took L. They were free. You could take a smaller size.
Delivery to Krasnoyarsk 26 days, the quality is good!! The color is bright, XL for 46-48r itself, not tight, just super!! Thank you all the reviews, well helped to choose the size, so I share my impressions, maybe Komi will help! The store is honest, responsive! In fact, the T-shirt is super in all respects I recommend! And the price is cheaper than others!
Super! Produkt jest great and high quality. Material is flexible and comfortable, on back there are inserts to make the material breathe, but on the body they are pink and don’t glow. 1.5 week delivery. I’m happy and in the future I will certainly take a new one, but I recommend taking a larger size, if you have a larger belly and shoulders ;) have a nice day
I asked the XL for recommendation in the opinions, I should have ordered an L. I use the M, order one size more
Quality is good, but as it is sewn not so .... The length is large, narrow in the shoulders. Size is not clear
A good jersey, for running is the same thing, it was possible to take a size smaller, on 38-40 European, ordered XL is great, but who is not used to tightening then normal.
Delivered very quickly, the quality is good. Very satisfied. Thanks to the store)))
T-shirt took for classes in the gym, very satisfied. Quality is very good. On the Russian 46 size came XL.
Delivery is almost a month, looks good.
T-shirt i liked. Although synthetic, the body is very pleasant. Xl is suitable from russian size 46 to 50. The material is well stretched. I'm on my rus.46 (eur 38) sits freely, i just wanted to. I took it for the house. The store and the goods can be recommended for 100%. The sewing quality is excellent. The parcel was tracked.