Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good quality, very tight .. even too much. I ordered size xl and it is too small, more suitable for m ..
Very dense leggings, well pull, the size approached. Thank you!
Fabric מצויין exactly as the picture satisfied very thanks to the store
Great leggings. Fast Delivery
Nice fabric fits perfectly, but comes a little small
Third Order great I recommend!
Have them in 3 colours, they are super!
Awesome leggings! I really like it. Half an hour by the Mirror. What you need-showed., that is not necessary-pulled. Elastic, panties do not shine through. They're worth it to buy them. Delivery is fast, so everything is perfect!
quick delivery to Belgium. Very high quality ❤. The pants are thick and comfortable. On 160cm - covering the calfs. Highly recommend this store and the product.
I love them! It's the second order are compression hold very well!
Leggings ordered the second time. Quality is good. This time for some reason the Customs sent back to the store my order. The seller himself contacted me and asked me to open a dispute. The money was returned.
Lasins are cool, but on the hips 128 are too small. I dressed, but but back to back. And so the quality is excellent. Will not regret
Great I want more!! I love them compression!
The parcel went for a long time, but the quality
Very good quality, I recommend, but on the Russian 44, S/M I barely climbed, I will study in them.
Excellent quality, beautiful, thank you
Super
Very good Legi. Dense. I wear M, took L-XL sat tight, even at first it seemed that small. But the training was kept on Hurray. Landing high-Super. Let's see how long the seams will last. I took such long, enough for 2 years and began to fall seams. Let's see, time will show! While buying is happy, I recommend the store. Sent quickly and went the parcel not long. Thank you
Fast shipping. But the size is small. Did not fit (((
Very good, size matches and trims nicely.
The size is very very small
I love these leggins! Is the second that I buy them I will buy again! They are comfortable don't transparent proof squat shape body raise buttock colors very beautiful quality is great! Arrived quickly normal fit
Perfect description and spectacular quality, nothing transparent
Corresponds to a size xs / s in Switzerland. Very tight for me (175 cm/65 kg) but very beautiful
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