Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the parameters 90 70 96 came up perfectly, looks beautiful.
Excellent T-shirt, very comfortable in it. I took the size in size, but if someone likes more freely, you need to take a larger size, because it fits. Delivery to the Dnieper three weeks by new mail.
T-shirt quality, size s approached, height 164 cm and size 40-42, sat perfectly even a little extra eat, the parcel came in 9 days fast delivery Recommend
Fast Delivery
Delivery is very fast, made an order on December 22, on January 3 already received at the Post Office in Nizhny Novgorod! And it's also that it's New Year's holidays! The T-shirt itself is very pleasant, soft, the color matches, there is a small smell, but I think it will pass after washing.
A grade
I can’t believe how amazing is this product! I’m really happy with it⭐️⭐️⭐️⭐️⭐️ I use a Smalla size. But abs XS could totally be okay to. I’m 60 kilos . The color is beautiful and the material really soft
It's like in the picture, the neck is too wide
Wonderful product! Same as! Have 1,57cm, 55kg, ordered the m
Great materiele. Beautiful color. Advice to take a bigger size. I have Size M and took L
The quality of the T-shirt is excellent, the colors are bright-as in the photo. Very satisfied with the purchase)
Quality is good. But the size of 46 L is small in the shoulders. Very sorry.
Ok
Good quality, fabric is a little thick but absolutely good
It is equal to the photo and size corresponds although to be a female garment has a very wide waist. I arrive a week after the date indicated.
T-shirts are good, pleasant, I order not the first time.
The transport company confused the addresses... Someone got our T-shirt, and we're someone's shorts ((
Bought futba from different stores but in one day-06.01.2020, at different price, Black took M, Orange L, sent in one package with two more orders!!! 25.01.2020 in the Arkhangelsk region, I'm in a pleasant misunderstanding! Both wonderful, the same quality, the difference in size is not great, on my Ross. 46 both sit well, but they are straight, respectively frayed at the waist. Thank you!
Bought futba from different stores but in one day-06.01.2020, at different price, Black took M, Orange L, sent in one package with two more orders!!! 25.01.2020 in the Arkhangelsk region, I'm in a pleasant misunderstanding! Both wonderful, the same quality, the difference in size is not great, on my Ross. 46 both sit well, but they are straight, respectively, at the waist a little frayed. Thank you!
Good quality, Recommend!
Nice T-shirt. I came quickly.
Shipping to Germany 18 days. Large s very small, otherwise all good. Thank you beautiful
Great. Size ok. Quality and drawing ok. Item and shipping. Perfect.
Super tank top
Great T-shirt for sports