Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is good. The goods came quickly. Well packed. I would like a little longer. Height 165. I recommend the store.
All as in the description, very fast delivery! Recommend.
Cool!
The seam on the straps is very inneatly processed
very nice! fits perfectly and the fabric is great!
Just like in the description, and it came with a little gift detail for the hair. Thank you very much! I recommend
ok
Excellent T-shirt for a sports top.
Beautiful
Super!!!
I did not regret that I ordered a thin, light and bright. Advise
Malomerit of course, tight, and so cool T-shirt, there is something to strive for, I ordered together with a sports bodice from another store,
loveeee
Fast shipping, love it!
Good Mike! Recommend. At 48 size, went well)
Does not shine through. Not very dense fabric.
To the Sverdlovsk region two weeks. I thought the fabric would be easier. Not neat seams. But I will wear it. Height 168, weight 58
Fast delivery, 2 weeks!!! Good, ordered the second already. good quality. thank you
Quite itself, the norms of the T-shirt, in my opinion the dog is inneatly sewn) sits on me quite freely, just like I wanted. I wear the size m.
I'm 95b c and I took L It's fluid just what it takes with a bra nikel a M would have been too tight because the material is elastic.
Corresponds to the description! Fast shipping! I recommend the store!
Nice jersey. No worse than Nike in the company store, but the order is cheaper. Recommend. At its 46 size took L. I sat perfectly, because. Mike should be a little loose. The dimensional grid corresponds.
They're not cotton, but it's still very good.
Mike is good, specially ordered a larger size, so that it was free, on Ross. 46 excellent. The store is sociable, the Mail sent the parcel to another address and the seller always replied. Thank you for the present. Shop recommend.
Mike generally liked. I came quickly. On the chest 95 cm took L. Did not like the fact that the straps are sewn inneatly