Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is thin and translucent, but with a top from below well. Size M approached the height of 158 and og 85, for the sake of interest would try S, but M is quite comfortable. Separate plus for long sleeves
Excellent krftochka, very gentle on the body. Thank you and recommend the store. Very quickly I received the order. to Chelyabinsk, 14 days arrived the parcel
Top Super!) thin, pleasant to the body, sleeves long!) at OG 87, OT 70 size M sat perfectly!) in Moscow came a parcel for 10 days
Cool top. But it's transparent. But I don't care.
Jump quickly with the surprise
Supeer, unreal thing!!!!!!
Neat, But synthetics. Delivery fast 11 days.
Super light fabric which is good as a sunscreen sport shirt! Thank you, everything was fine with this order.
I charm my blouse and fast shipping as the Post thank you.
Perfect top! Soft, wildly pleasant to the body, the sleeves are long (for tall it's straight high), size in size, on the Russian 40-42 s took-sat perfectly, shines through, under the top is that.
Perfect.fast delivery
It's transparent a little but for 88 70 90 it looks super good I love it and it looks good quality
Love this top! Size is good en the fabric is excellent to workout. Shipping was really fast within 1,5 week to the Netherlands. Great!
Extremely fast delivery love the top. ❤️
Longsleeve just space girls) for a volume of 88/63 villages is excellent. Height 167. The length of the sleeves is ideal for the finger. Thin, translucent, top under the bottom is relevant. The seams are even. To the store Thank you very much. Recommended.
Encantó, soft screen
Instant delivery less than 2 weeks, sent almost immediately and everything was tracked perfectly) unrealistically steep top) slightly shines through, but it's not scary at all) definitely recommend to order! There is no smell, all seams are even!
Very thin, beautiful. She's on the perfect figure.
I'm delighted, the autumn fabric is pleasant, it sits perfectly
Very cool quality!
Very cute but material is thin
The top is thin, the texture of the material is fine noodles. To the body is pleasant, but for sports it seems to me, it will not work. The sleeve is long. At its og92, took M, sat down well.
Beautiful very fast shipping
Good quality, true to size. Have been using for a couple of months now.
When growth 176cm, bust 90cm and waist 70cm blouse in R. L fits very well. Can could be a little narrower waist. Material is thin and flexible. I am very satisfied