Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unfortunately, the size did not fit
I asked for an L and it came to me perfect, I'm 1,70 and T-shirt dueling wear M/L
2 weeks to Penza, good quality, take
Comfortable and perfect, always order one size more
A good top, at 80D Butt, during trainers, the chest supports well, overall satisfied, made qualitatively
Perfect! I love it. Very fast shipping
very nice, thank you
The order came very quickly. The size approached. the quality is good.
Pink color L on the OG 88 v turned out to be small, or the store was wrong with the size. Or the top is small
The quality of the top really liked. The only thing-it was necessary to take L, because M at 44 villages is tight. Maybe he'll grow up.
The product corresponds to the description. The parcel came quickly. Thank you store. Very pleased that the cups can be obtained.
very very fast thank you so much
The size matches, the quality is good I'm happy
Tops are very good and quality
Good quality goods. Threads do not stick out. Color saturated pink. There is a small pocket, but it's not clear why. The material is very dense. On the volume of the chest 90 when breathing presses the armpits. Whether the size of the table is not correct, or the size is not put. Insulting! But I hope at least a little stretch! Still thanks to the store!
Top super) random came Blue. The size is perfect)
GOOD VALUE FOR MONEY. I LOVE IT
Arrived very fast. Looking good quality
Threads climb after washing and sticks to the fabric all
Class, all quality, thank you
Thank you for the fast delivery, everything corresponds to the description, I'm happy .. I recommend...