Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic quality, but long delivery
Good quality as always
Size bigger need to take. Little Small Next
Shirt very good quality and workmanship, rise 17 6 cm weight 90 kg size XL
Impeccable
Good quality as always. Good packaging
It's super. The quality is excellent, I really liked it. I took XXL + black. My height is 183, weight is 95 kg. I sat perfectly, all as I love! Quality is straight top. Cotton. Let's see how it will be in the sock, but I think that if in the typewriter it is not much sausage at high temperature, then everything will be normal and the print will not tear. Delivery to Rostov region is about 20 days. Everything is satisfied, an excellent store, I will take more! Photo In the padle to do, but Mike is straight norms!
Material excelente como siempre la talla las de siempre xk se estiran.
Доставка достаточно быстрая. Футболка не из 100% хлопка, а с небольшим добавлением синтетики, за счёт этого тянется и садится по фигуре. На 170/80 спортивного телосложения хорошо сел размер М.
Bardzo dobra jakość. Polecam kupiłem xxl na wzrost 180cm waga 84kg
T shirt fits just nice. Material doesn't seem to wick sweat very well like under armour t shirts. Had trouble locating the parcel so sent a message to store. Still have not had a response from them even though I found the parcel. Delivery was just under 2 month's due to Covid 19.
Sieht nicht nur super aus, sondern hat auch eine echt tolle Qualität!
В Питер дошла за неделю. Футболка крутецкая, у продавца заказываю повторно только другой цвет. Прошита хорошо. На мой рост 180 и вес 89 и атлетического телосложения - села в притык. Советую брать 2 xl на данную комплекцию.
Toto tričko je super. I když tady píšou bavlna,tak to rozhodně není. Je to nějaká umělá látka,ale hezky pružná a docela příjemná. Dobře se to nosí a sedí perfektně.....,...............................
jestem bardzo zadowolona z zakupu koszulki , dobra jakość druku i materiału , na pewno kupię jeszcze , polecam
Very good!!
good！