Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best in all the items offered online in such a convenient store!
ok
EU L (186cm, 85kg), ordered XL - perfect fit material-kinda like sports clothes meets women's leggins, lil shiny, thin (some hairs pops trough sometimes) very comfy, very good for price, definitely will order more if needed :)
Quality very thin termuhi, at the end of autumn-the beginning of winter.
It's small.
Not bad panties for their money
best online is being sold here i guess. waiting for my parcel to come, gotta check it myself
best i bought online so far
This purchase was more than successdul. Really satisfied with the
My husband liked it, everything came up
Super quality. To minsk for 21 days. On height 186, sports build size xl super
Awesome product.
Most likely the cheapest price for is awailable in the store. Just as wanted!
good pants. i liked them.
Pants are good, I ordered my husband. Size took L. on m will be excellent. Quality is decent. Got to St. Petersburg very quickly. Thank you very much to the store!
good quality
Quality is good, there is no smell. Ordered for size more and did not lose, so keep in mind. Fully synthetic.
Synthetics, up to minus ten works. With the size of a little not guessed, I will order a smaller size, I have a height of 173, from 98, about 102
The goods came quickly. And I think that for this money the quality is good, but I remained without a parcel, because. In our wonderful mail, gave a package to another person... Sorry, I will make a repeat order. The money was returned to the post office, acknowledged his mistake.
New is something that anyonewould buy instantly. I did, and I did it with no hesitation :-)
Good product Without jambs Took XL for a height of 1,85 m; weight 79 kg. Came up perfectly. Delivery is fast. Item is tracked
Everything preefecto. Thank you
fast shipping
was delivered very quickly and efficiently. Recommend!
an opportunity to buy such a cheap online is priceless. thanks to the seller!