Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
SIV is super, material is priemniy. Colir and rosemir takozh The very soft and elastic material. Color and size are perfect
Good quality. Nice fit. I asked for the smallest one and it was perfect, I'm size 36. Very happy
Sent very quickly, thank you! The quality is basically good, but thin it seemed to me
love them all. will order more and I've recommended it to my gym friends.
In love with these sets they fit perfectly. I'm 5'2 curvy. Usually wear size medium top and size 8 USA in pants and the size medium fit me perfectly. it's super stretchy and not see through from what I can see. I've order 3 other colors already.
Beautiful product and as expected. I have size M and he fits like a S, maybe a very little bit too large. He is not squat proof! But I go anyway not more squatten so me it doesn't matter
Nice fabric. Size in size. I'm happy with the purchase.
Perfect. Weight 54 mido 161
The fabric is a little soft, it does not fit tightly, the seams are even, as a gift they put an elastic band for hair))
I arrive Fast and the good quality piece
Pretty
Verry nice material, fits verry good
The quality is excellent, well sat down
I absolutely love this gym set!!! Quality is great and it fit well. Maybe sleeves are a bit shorter but ok. Recommended!!
Шикарная
perfect
Quality top, you can safely take, I recommend
Fit good
To Moscow, the costume arrived in 2 weeks. Without a sharp smell, without threads. On height 168 and weight 60 kg looks good. The abdomen does not pull. Stretches well, not transparent (if you do not wear black underwear, of course), after washing in the machine on 40 * nothing happened. For such a cost-an excellent suit! I advise both the store and the costume!
Wife very liked, butt beautifully emphasizes)))
The suit was driving for two months, synthetic, but sewing good. The size went great. Growth 165, parameters 91-66-93 took M
I am impressed with the quality of the product. I really like it, it fits well and it looks gorgeous. Definitely recommend!
It's beautiful I loved it so the pictures h is beautiful to the body
thanks
Sewn very high quality. The material stretches well. Corresponds to the description.