Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super!
Très bien
parfait
The product corresponds to the description. Very fast delivery.
Excellent
Cool bodice, but keeps weak
ok
Good size and comfortable for sport, I already have others above
Delivery about a month, everything is super. When washing shed a little. Super delivery about a month. Beautifully "collects" the chest, stretches. I wear without inserts. OG 93. I wear 85 V
Very good quality. I bought 5. And I recommend them. Thanks to the store.
Thank you, the goods are received, before Samara in 2 weeks.
Always fast and quality.
This is the second already, excellent, dimensional grid is the same
At 80 v took M. Fixed deliberately) but at the same time very comfortable, does not interfere at all. Delivery 20 days to Kiev, new mail. Accordingly, it was tracked.
I order not for the first time and very satisfied with the quality. Wearing one pleasure is not where it does not press. Composition elastane 8% and nylon 92%. Does not absorb the smell and after training from you does not stink later. I wash in the machine sits a little, but then quickly divorced to the right size (I remove the pads manually).
It's the second time I ask and the truth all great at the moment, in this case the zipper came a little worse sewn but the quality is excellent overall.
Super!!! Delivery fast! Nowhere presses, fits in size. So far I only tried on and washed. Later I will write after Socks. I did not communicate with the store.
The size of 85 V sat perfectly. It is convenient to zip up. For sports, that's it.
Perfectly fit the size. The fabric to the body is pleasant. Recommend.
Very good quality and fits well! Chosen random color and received gray!
Excellent fit, the quality is good, to the Minsk region went a month. Lightning works fine, in the sock, too, without questions. Thank you to the store for the goods)
grandeur parfaite, j'aurais pu aussi choisir la grandeur large car le X-large que j'ai choisi est extensible donc pour une poitrine volumineuse c'est parfait, coté seins je fais entre 38 et 40 et je porte du D ou DD , ce soutien-gorge est vraiment beau et il est tres confortable ------------ perfect size, I could also have chosen the large size because the X-large that I chose is stretchy so for a voluminous chest it's perfect, for the measures of the seims: I am between 38 and 40 (88/92 ) and I wear D or DD, this bra is really beautiful and it is very comfortable ------------
Great bodice. Just fantastic, really liked. I wanted this-completely closed-I live in the north, my chest is constantly cold and sore. Now with this bodice, I think this will not happen. The volume under the breast 75-approached perfectly, the chest itself is 1 size. I think girls with a big bust will not do. Maybe two more. The feeling that they sewn on my standards. I don't even feel it on me. It's simple. A beautiful thing, reached Norilsk in a month. I'll order a couple more about the stock. Sewn neatly, the fabric is very gentle and soft. But this is definitely a winter option. Insert cups can be pulled out, but I'm fine with them. 10 points to the store.
Super, I bought two already
I love that it unzips in the front. I have a really hard time taking off sports bras after sweating in them.