Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast shipping. The quality is excellent!
Perfect. 90 B Spain
Sits perfectly, color as in the picture. Happy. Came fast
Comfortable, good. At the size of 70 V came up well, a little through chur tugovat at first, but I think that it is carried and it will be excellent
Corsage sports very good quality. Size L fit perfectly on 75E. very nice material, slightly stretchy. Super recommend
The size perfectly approached, the quality is good, there is no smell and the chest looks profitable)
Delivered in 3 weeks to Moscow. The top is similar to neoprene, L-Ka is slightly too big for 46 size.
I love this bra. It's very comfortable to wear since it has no hoops or hooks, so it doesn't make marks on the skin. The part below the chest is quite wide so it does not hurt and is held quite well. I find it very comfortable for day to day. I wouldn't use it for the gym since I have enough chest and for that I need another one to hold more. My measurements are 72 under the chest and 85 around the chest. Size M is fine with contour but a little fair of Cup. My Spanish size is a 90B.
It came quickly, 2 weeks before Krasnoyarsk. The size approached.
Instant shipping, beautiful color, I wear 85B and size L is perfect, a little flattens bust, but and so I am very satisfied with your purchase.
Nice bra. I myself 50-52 size. Does not fit, keeps well
Top cool, on thin and with small breasts fire.
Slightly small, but generally satisfied with the quality and appearance :) I think to order another color
On the size of the chest 104 cm, under the breast 85 cm cups are not enough
I got here pretty fast. Sewn smoothly, threads do not stick out. In general, the quality is good. Dressing is heavy, but in the end it sits well.