Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent leggings
Quick shipment. Super quality, soft and breathable fabric, leggins are very comfortable, totally recommend!
пришли очень быстро, как на фото. сначала показалось, что ткань тоненькая, но когда их надела - в принципе со светлым бельем хорошо. очень мягкие и приятные на ощупь. легкие, почти не заметны на теле.
perfect
Perfect!
Кайфовые, супер мягкие, как бархатные! Не пожалеете!
Excellent leggings, pleasant to the body, the color is bright. On OB 100, weight 70, height 172 sat well. With pleasure I carry them at home and for a walk.
All right, warm, suitable for autumn or winter in my opinion.
Runs small in size
Thanks super
Very satisfied
Excellent leggings, let synthetic, but Overy nice. The print is very beautiful. 44 is the best. I do yoga in them, I'm comfortable. Recommend!
Excellent quality! Not for the first time! Pleasant to the body does not sweat and not transparent! I decided to even take on everything in a double copy, on how much I liked (fitness coach himself, Yusai in the tail and mane so recommend for all 100!!)
Super
toll
nice too small
Leggings are awesome!!! Recommend! I am delighted
the colours are bolder than the picture shows. however the quality and fit is definitely ideal considering the price!
Came quickly, the fabric is very pleasant synthetics, on the hips 100 cm approached. Good home pants
Excellent leggings! The material is chic! Very pleasant to the touch, even more than real Nike for comfort I like. Only, girls, fix that light very much increases visually your hips))) and then I forgot, and now I measured, I was upset
Everything is fine, the spouse takes not the first time
Ho Bear, very soft, the color is clear, the elastic is good, but the knees will quickly stretch out
I'm very satisfied