Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@myfitgurus.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@myfitgurus.com
Soft, comfortable, wide. In general, the goods are satisfied. I liked it! Track tracked, packed well, store and recommend product!
The item is received but with the size is not guessed, more by size, more better than less. After washing can fit.
Très bien
Very good pants for the house. Not baggy and not tight, the very thing. Weight 80 kg height 175 cm, waist 96 cm. This color is with an elastic band at the bottom.
Convenient design, nice materials and accurate manufacturing. As a result: excellent pants for outdoors, workout and everyday usage. A lot of thanks to Manufacturer, Trader, Ali, and each Post Office on the way!
OK, I got everything. Order!
At a height of 186 and a weight of 105 kg took 7HL. It came quite, a bit too big, but I wanted it. Material 100 percent synthetic.
Pants are cool, my husband really likes. Soft, dense material, for the summer itself. Size corresponds, not short, husband height 178, weight 110. They sat perfectly, freely, before that ordered another 2 producers and sent a full shit. I recommend the quality is excellent. The store is well done. If the man in the body is your product.
The size corresponds to the store's table. The length of the height of 185 cm is just right. But the fabric is not very, more polyester, cotton is not enough at all.
I ordered the second time, everything corresponds as in the picture, the quality is normal, 46-48 took XL, the elastic is, the growth is normal, the packaging is normal in a normal package, everything came well. Delivery time about a month. Seller recommend!
is resonable priced and store is really nice in general
Like the photo, but it looks more polyester than cotton, as the ratio is not known.
The second time I take for the house. Took on a bigger size-were much bigger .... wide too. Before that, I took a height of 180 size 3XL were short. 4XL immediately giant (in general the quality of norms, as always.
Well, to say the pants of their money are worth, with the size hit, by 195 growth and 110 weight took 6x and to the point, I will take more. T thread well, this in my opinion is not such a big problem. Ordered 18.12, received 20.01, the tracker was tracked all the way, sent quickly, Kaliningrad. The store is good, the pants are also quite good for this money.
just perfect!! it's worth all the money I paid.
Good quality of , i'm impressed
Very long delivery, had to open a dispute, in the end came the parcel, the dispute canceled. More than 60 days went by
is a great purchase. I'm glad I bought it here.
Oh
Delivery is 1.5 months. The size of the Russian 56. By cut: in the belt normul, on the legs wide. Thank you to the store.
Thank you, sports pants are excellent
Very good , thank you
At 56 rsausage came 5XL size. They sat down trousers well. If only they did not shrink after washing. Thank you.
Good store! Amazing device !!! A +++++
Bought a brand new from this shop. Awesome!