Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Fit Gurus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
reviews show that it's a nice item, and the seller is also awesome
Buying from this shop is one of my favourite experiences of online purchases. the seller is great, can't deny!
Product same as the description, arrived before the deadline, well packed, recommend.
Everything is ok, thanks for
really happy with the purchase and the store
i really enjoy it. nice store. thank u
perfectly made, no reason to worry
It's the best I've ever bought online
Arrived ahead of time. Quality is satisfying. I recommend.
looking forward to ordering from here again. loved the quality of
At last!!! beautiful !! free and super fast shipping. many thanks!
For , discount isnt't even necessary. The price is already more than fair for the quality provided
it looks exactly like the picture and i know for sure my best friend will love it!
Gorgeous leggings. Bought for yoga practice. Super. All as in the photo. As previously and wrote other buyers pay attention to the size. They don't stretch very much. I bought my size with the calculation that I will reset the weight and did not lose. While they were walking I already lost weight and they sat perfectly.
Excellent leggings, I will order more
I could take large and L
As always, at a height of 1,65, weight 55 kg, hips 93, waist 63 sat down fire, do not press, do not fall
Leggings are beautiful, do not shine through. Size M on the growth of 170 long. Take-will not regret
Beautiful print and fit, love it.
In st. petersburg the order came in 2 weeks. The track was tracked from the beginning, through the mail. The fabric is excellent, dense, stretches well. The size grid should be trusted (except for the circumference of the hips). On the parameters 164/64 (ot)/90 (ob) weight 52 took s, a little tugovato put on and slightly tighten the lower seams on the feet, next time i'll take m, but in general the village is good, not stretched, not pressed. The length is enough to close the heels.
The goods came super mega quickly-31.08 order made and today 09.09 already took! Ob 94 took l, the length is excellent (height 169 cm), the heel is easily refilled. You could probably take m, but it's quite comfort, does not tighten and fits enough!
169, my usually size S/M. Ordered L, fits great for my 68/96. Received extremely fast! <3